Return Policy

We want you to love your purchase, and we stand behind the quality of everything we sell. If something isn’t right, we offer a 15 day return window starting from the day you receive your item. To be eligible for a return, the item must be in the same condition it arrived in. It should be unworn, unused, with all original tags attached and in its original packaging. A receipt or proof of purchase is also required. To begin the return process, PLEASE CONTACT US AT sales@pickettes.com. Once approved, you may send your return to the following address: 3200 McClellan Blvd, Anniston, AL 36201. After we receive and inspect your item, we will notify you by email regarding the status of your return. If approved, your refund will be issued to your original method of payment. Please note that banks and credit card companies may take several business days to process and post the refund. Customers are responsible for return shipping costs. Items sent back without first requesting a return may not be accepted. Items purchased on sale or with gift cards are final and cannot be returned. Returns requested after the 15 day period may not be approved. If you have any questions at all, feel free to reach out. We are always happy to help and truly appreciate your support of our business.